Are my access codes private?

Your connection parameters are strictly confidential and private.
Never give out your PIN/password to anyone in any way (e.g. by email, telephone, in writing), even if the person requesting the information claims to be a staff of Afriland First Bank.
Contact Afriland First Bank if you suspect that you have received a fraudulent email or phone call requesting you to disclose your access details to your Sara Money account. You can send us a copy of the email you received to onlinebanking@afrilandfirstbank.com / AFB_FINTECH@fbmailyde.afrilandfirstbank.com.