Archives : FAQs

Yes, absolutely. It is a mobile application. You have to download it from the stores and install it on your phone. A simple phone can’ t allow you to do that.

Access to the application is automatically blocked for security reasons after three unsuccessful attempts to enter your password / PIN. Your account is blocked to prevent the fraudulent use of your access settings. This does not mean that your bank account has been frozen. Contact your account manager or the closest bank officer to obtain… Poursuivre la lecture When I log in to the application and the following message pops up: “Account blocked, please contact your bank”. What does this mean?

Through your Sara Banking mobile application, you can perform the following operations: – Check your bank account(s) – monitor your loans – check your TDs – keep track of your bills of exchange (old and current) – check your bills of exchange (old and current) – check exchange rates – submit your complaints – check… Poursuivre la lecture What are the services offered though the SARA application?

Any person of legal age who holds a personal, single-signature bank account in the books of Afriland First Bank may subscribe to the SARA Banking service subject to the bank’s requirements.

SARA Banking is the mobile application of Afriland First Bank. It is digital banking in that it allows you to access your Afriland First Bank account and carry out your banking transactions on your mobile phone or tablet. You can access the mobile application by downloading it from PlayStore or AppStore. Which bank accounts are… Poursuivre la lecture Is Sara Banking online banking?

Write a request to unsubscribe to the Managing Director of Afriland First Bank and submit it in the mail office.

Yes, it is possible. However, if you register more than one phone number, you will be charged for every phone number.

Yes, you can receive alerts for multiple accounts.

By sending a written request to your account manager or by submitting it to the mail office of the closest Afriland First Bank branch.

If you lose your phone or it is stolen, contact Afriland first Bank immediately by calling + 237 680 05 80 05 (WhatsApp) or 222518050 (calls) or go to our closest branch to report the loss or theft so that the service can be suspended.