What should I do if I no longer receive messages?

In the event of a disruption to the messaging system, we recommend that you contact your manager to reactivate your SMSFirst. The procedure is the same for the update of your SMS First when you change your phone number.

How does SMS First work?

You will receive real time alerts for your debit and credit transactions. This not only enables you to have full control over your account, but equally to monitor your transactions. You will receive your account balance every Friday at 9am.

How can I subscribe to SMS First?

To subscribe to this service, go to any Afriland First Bank branch and fill in a subscription form. Attach a copy of your passport or National Identity Card to the form. Ensure that you have ticked the “SMS First” box in the form before submitting it to the business manager for processing.

What is SMS First?

Afriland First Bank’s SMS Banking service, known as SMS First, allows customers to access their account information via SMS on their mobile phone.