Archives : FAQs

The QR Code is an advanced version of the barcode that provides greater security and reliability for your transactions.

The OTP is a one-time password that is used to complete a transaction that you have initiated. Every transaction involving the movement of funds requires an OTP, which is different for every transaction.

You cannot cancel a transfer made if the beneficiary has already received the funds.

• Click on the “Money Transfer” menu on the Sara Money platform. • Select the type of transfer you wish to make. • Fill in the required fields and complete your transaction. • The amount will be transferred to the beneficiary once the transaction is completed.

The default daily transaction ceiling is CFAF 2 million for both interbank and intra-bank transfers.

Every effort is made to secure your remote operations, the latest encryption and authentication technologies are used to ensure the confidentiality and integrity of data exchanged on the Internet; use of a strictly personal identifier and code/password, use of an OTP, etc.). The strict confidentiality of all your data and your exchanges with the agency… Poursuivre la lecture How is the confidentiality of my personal information ensured?

Yes, you can make transactions between your Afriland First Bank account and your Sara Money account. But it is important to note that you can have a Sara Money account without holding a bank account in Afriland First Bank.

Yes, you can link any or all of your bank accounts to your Sara Money account.

You can access the Sara Money platform from anywhere in the world, provided you have access to an internet connection and your mobile phone can receive SMS messages.

All services available through the Sara Money platform are accessible 24/7, allowing you to bank anytime, anywhere at your convenience. Your account balance and transaction history are always up to date regardless of when you log in.